Legal Rules For Accounts And Wallets
Our Legal notice explains the conditions attached to your account, including phone verification, accurate account details, wallet ownership and access eligibility. Where local law permits, we may ask you to confirm information before account access or a withdrawal request can proceed. Payment records can include DANA,
-
1
OVO, GoPay, QRIS, bank transfer or virtual account references, and we use those records to match activity with the account that requested it. You remain responsible for checking the terms that apply to your location before using the lobby. If a rule changes, we place the
-
2
updated wording on this Legal page and identify the relevant policy area. For a policy question, keep your account identifier and payment receipt ready so our support team can trace the request without asking you to repeat every step.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.